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House edge is the mathematical advantage the game holds over you across many rounds. It varies by game — baccarat has a lower edge than most slots. It is not a per-round fee but a long-term statistical average built into the game rules.

A live dealer table streams a real human dealing cards or spinning a wheel in real time via video. You place bets on your screen and watch the physical outcome happen on camera, combining online convenience with a physical-game feel.

In crash games like Aviator, a multiplier rises from 1x upward. You choose when to cash out. If the round crashes before you tap, you lose that stake. The mechanic rewards quick decision-making rather than extended gameplay sessions.

A scatter symbol triggers a bonus feature — usually extra spins or a pick-and-win round — regardless of its position on the reels. Unlike regular symbols, scatters do not need to land on a specific payline to activate their function.

A wagering requirement is the number of times you must bet a bonus amount before withdrawing any related winnings. If a requirement says 20x on a 500 taka bonus, you would need to place 10,000 taka in bets before a cash-out is allowed.

A game provider is the company that builds and hosts the game — Evolution for live tables, Pragmatic Play or PG Soft for slots. The provider runs the server, the RNG and the visual interface; our lobby simply connects you to their feed.

Volatility describes how often and how large payouts land. High-volatility slots pay less frequently but in bigger amounts. Low-volatility slots return smaller wins more often. Choose based on how you prefer your balance to move during a session.

KYC stands for Know Your Customer. It is the identity check we run before processing withdrawals — typically a photo ID and proof of your bKash, Nagad or Rocket ownership. The step exists to confirm winnings reach the correct account holder.

RTP stands for Return to Player — the percentage of total bets a game is designed to pay back over millions of rounds. A 96% RTP means the game retains 4% on average. It is a long-term statistical figure, not a session-by-session promise.

Each casino round generates a unique alphanumeric reference stored in your account. Use it when contacting support about a specific outcome — the team can pull the exact round data from the provider's server using that code.